Velocity Staff

Sr. Technical Writer

US-GA-Savannah
2 months ago
# Positions
2

Overview

Velocity Staff, Inc. is currently working with our client located in Savannah, GA to identify a Technical Writer for a long-term contract opportunity in support of infrastructure systems and server builds.

 

 

Responsibilities

  • Create technical documentation for policies, processes and procedures related to infrastructure systems.
  • Support assessment, development and documentation of process architecture and procedural workflows across technical teams and relevant technical capabilities.
  • Support organization- and enterprise-wide content management systems, including wikis, help implementations, and SharePoint resources.
  • Take ownership of organizational documentation standards including program management, reporting, practices and procedures, and technical documentation.
  • Write, edit, review and organize all technical written materials including organization of key sections, tables, exhibits, and attachments, providing graphic/layout assistance to help ensure that a quality proposal is produced.
  • Analyze enterprise processes and procedures for potential improvements and recommend next steps.
  • Work closely with Technical Leads in coordination of system launches and service transitions to help ensure that critical schedules are maintained.
  • Help create presentations and format and prepare documents for executive leadership.

Qualifications

 

  • BS/BA or equivalent in working experience.
  • 4+ years of technical writing experience related to process engineering in IT organizations.
  • 5+ years of exceptional proficiency in writing and editing skills.
  • Ability to multi-task, prioritize staff requests, and set expectations.
  • Meticulous attention to detail and effective professional correspondence.
  • Self-sufficient and resourceful, and able to work independently and take ownership of the proposal.
  • Ability to work under tight deadlines.
  • Experience in a large enterprise environment.

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