Velocity Staff, Inc. is currently working with our client located in Savannah, GA to identify a Technical Writer for a long-term contract opportunity in support of infrastructure systems and server builds.
Create technical documentation for policies, processes and procedures related to infrastructure systems.
Support assessment, development and documentation of process architecture and procedural workflows across technical teams and relevant technical capabilities.
Support organization- and enterprise-wide content management systems, including wikis, help implementations, and SharePoint resources.
Take ownership of organizational documentation standards including program management, reporting, practices and procedures, and technical documentation.
Write, edit, review and organize all technical written materials including organization of key sections, tables, exhibits, and attachments, providing graphic/layout assistance to help ensure that a quality proposal is produced.
Analyze enterprise processes and procedures for potential improvements and recommend next steps.
Work closely with Technical Leads in coordination of system launches and service transitions to help ensure that critical schedules are maintained.
Help create presentations and format and prepare documents for executive leadership.
BS/BA or equivalent in working experience.
4+ years of technical writing experience related to process engineering in IT organizations.
5+ years of exceptional proficiency in writing and editing skills.
Ability to multi-task, prioritize staff requests, and set expectations.
Meticulous attention to detail and effective professional correspondence.
Self-sufficient and resourceful, and able to work independently and take ownership of the proposal.