Velocity Staff

Citrix - Cloud Services Specialist

US-GA-Savannah
2 months ago
# Positions
2

Overview

Velocity Staff, Inc. is currently working with our client located in Savannah, GA to identify a Citrix - Cloud Services Specialist for a direct hire opportunity.  The Citrix Cloud Services Specialist will support enterprise Cloud, MS Exchange, Citrix/VDI and Netscaler environments.

Responsibilities

Essential Functions:

1. Ensure operational processes are followed within Cloud, MS Exchange and Citrix/VDI environments

2. Creates complex software design at the component level based on the application architecture and the detailed business requirements

3. Develops complex algorithms and data structures

4. Assists with the translation of logical design to operational implementation

5. Assist with continuous improvement related to monitoring, preventive maintenance and disaster recovery of complex infrastructure services

6. Serves as technical expert in one or more infrastructure Cloud / Citrix service

7. Assists with solution design and related applicability pertaining to: scalability, performance and quality in accordance with negotiated service level agreements

8. Participates in the assessment and resolution of complex software and infrastructure defects

9. Assists project management with the development of work breakdown structures, project plans and skills required. to develop and implement applications

10. Understands IS Security measures and current standards, practices and technology

11. Ensure operational processes are followed within Infrastructure Cloud Services portfolio

12. Ensure the environment is maintained in accordance with company standards and leading practices

13. Support incident resolution within the environment, facilitating collaboration among other infrastructure and business service support teams as required.

14. Ensure root cause analysis is performed in accordance with client policies and standards

15. Constantly drive for process improvement Perform other duties as assigned.

Up To 25% travel.

Qualifications

Education and Experience Requirements:

 

  • Associate's Degree required or equivalent combination of education and experience to successfully perform the essential functions of the job.
  • Degree in Computer Science, Management Information Systems, or technology related field preferred.
  • CCNA and MCP certification preferred.
  • Citrix CCA or CCP-N may offset education requirement by 1 year, per each certification.
  • Four (4) years of experience with Citrix, VMWare Virtualized Environments and Microsoft Exchange, support to include implementation experience within medium to large, cross-functional teams or projects.  

 

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