Velocity Staff, Inc. is currently working with our client located in Savannah, GA to identify a Citrix - Cloud Services Specialist for a direct hire opportunity. The Citrix Cloud Services Specialist will support enterprise Cloud, MS Exchange, Citrix/VDI and Netscaler environments.
1. Ensure operational processes are followed within Cloud, MS Exchange and Citrix/VDI environments
2. Creates complex software design at the component level based on the application architecture and the detailed business requirements
3. Develops complex algorithms and data structures
4. Assists with the translation of logical design to operational implementation
5. Assist with continuous improvement related to monitoring, preventive maintenance and disaster recovery of complex infrastructure services
6. Serves as technical expert in one or more infrastructure Cloud / Citrix service
7. Assists with solution design and related applicability pertaining to: scalability, performance and quality in accordance with negotiated service level agreements
8. Participates in the assessment and resolution of complex software and infrastructure defects
9. Assists project management with the development of work breakdown structures, project plans and skills required. to develop and implement applications
10. Understands IS Security measures and current standards, practices and technology
11. Ensure operational processes are followed within Infrastructure Cloud Services portfolio
12. Ensure the environment is maintained in accordance with company standards and leading practices
13. Support incident resolution within the environment, facilitating collaboration among other infrastructure and business service support teams as required.
14. Ensure root cause analysis is performed in accordance with client policies and standards
15. Constantly drive for process improvement Perform other duties as assigned.
Up To 25% travel.