Velocity Staff

  • IT Applications Administrator

    Location US-KS-Leawood
    Posted Date 2 months ago(2 months ago)
    # Positions
    0
  • Overview

    Velocity Staff, Inc. is currently working with our client located in Overland Park, KS to identify an Applications Administrator to join their team. The right candidate will be responsible for providing ongoing support and maintenance of consumer applications (website, mobile applications, API's, etc.) and act as a liasion for all website applications with vendors, technical support and external partners and developers.

    Responsibilities


    • Proactively monitor and manage platform systems that ensure maximum availability, performance, and accuracy to meet the needs of the business.

    • Communicate to all levels of the business regarding the impact and root cause analysis of platform outages.

    • Timely, informative, and helpful response to internal and external customers' concerns and issues encountered within the digital consumer platform.

    • Escalation of discovered issues to Development for resolution or other business units for prioritization.

    • Development of increasingly automated procedures and best-practice implementation to continually improve consistency and velocity of deployments, environment scale-outs, and issue resolution.

    • Coordination with Project Management, Development, and Quality Assurance teams to prepare and execute continual deployments.

    Qualifications



    • Associate’s Degree in computer science/equivalent or commensurate experience. Necessary to develop self-direction, writing ability, critical thinking, and foundation of software implementation fundamentals.

    • 2+ years in technical/application support.

    • 2+ year web/e-commerce support.

    • 2+ year database experience.



     

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